This post is going to be super basic and probably something most of you already know, but I still (and probably always will) get messages from customers asking why they get an error message from Silhouette stating the SVG file they just uploaded is not supported.
As a heads up, I realize that not all crafters are using a Cricut or Silhouette cutting machine, but these are the two brands Cheese Toast Digitals is centered around. All of our listings include files geared towards Cricut or Silhouette users so all of our information and tutorials will also be working with those machines.
Let's say you're a brand new cutting machine user. You just opened your machine, set it up, and now you're eager to make all of those cute shirts you have pinned on Pinterest. (or if you're like me, all the project screenshots you have taking over your phone's storage space) You see where you can purchase the exact file you are wanting, but does it come with the file type you need? Do you know the easiest file type to use with your machine is?
Ultimately, the file type you want to use with your machine is a SVG file. However, that isn't always an option when purchasing files so it's best to know what other options you can use too, just in case.
Let's start with Cricut. It's a little simpler since everyone uses the same version of Design Space (for Cricut Explore One, Air, and Cricut Maker) In Cricut Design Space, you can use the following file types: SVG, PNG, JPG, DXF, GIF, and BMP.
Now, for the different versions of Silhouette Studio:
Basic Silhouette Studio: STUDIO, DXF, PNG, JPG, BMP, GIF, TIFF, PDF
Silhouette Studio Designer Edition: SVG, GSD, STUDIO, DXF, PNG, JPG, BMP, GIF, TIFF, PDF
Silhouette Studio Designer Edition Plus: SVG, PES, DST, EXP, JEF, XXX, GSD, STUDIO, DXF, PNG, JPG, BMP, GIF, TIFF, PDF
Silhouette Business Edition Plus: SVG, EPS, AI, CDR, PES, DST, EXP, JEF, XXX, GSD, STUDIO, DXF, PNG, JPG, BMP, GIF, TIFF, PDF
If you're a Silhouette user and haven't made the one time upgrade to SS Designer Edition, I would highly recommend it. As you can see, SVG files are a standard for crafting machines. I think you will love how easy they are to work with and enjoy the possibilities they bring to designs for your crafting hobby or business.
TK
Owner | Cheese Toast Digitals
I have yet to upload a PNG or SVG file that is supported by my Joy. I have followed every instruction and checked and double checked that I have uploaded it correctly, but every time it says that it is not supported by the machine selected. SO FRUSTRATING! Please help! TIA! =)
I’m going to email both of you – Alishea & Tim
It will be easier to try to help you troubleshoot through email rather than back and forth on here.
I’ve been creating templates in affinity designer and exporting them as .svg files. Whenever I load the file into the circuit software it completely changes the size of it. Any recommendations?
I am having the same issue as Ally is. I have converted a logo to SVG to put on masks but it is stating the file is unsupported.
Ally, I’m going to email you so I can get better understand your specific situation. You may not be converting your images correctly. We can figure this out together!